Fulfilling the promise of telemedicine

There is a growing need for access to quality physicians throughout the U.S. The shortage of Primary Care physicians in particular has put an increased burden on the healthcare industry. This lack of access for the most common illnesses creates a negative impact on preventive care, wellness, and the overall cost of care for individuals and groups.

In 2012 SwiftMD heard loud and clear from groups who had adopted a telemedicine program and were frustrated by the low single digit utilization rates in the market.

SwiftMD saw the need to change the landscape and offer groups an alternative that could be trusted to gain high utilization. With that goal as our discipline, SwiftMD created an offering that gains 39% average utilization for their clients.

SwiftMD starts with a quality, exclusive group of U.S. trained Emergency and Family Practice physicians, outstanding member education and promotion, unique pricing, ease of use and dedicated customer service at all levels.

About our doctors

All SwiftMD Doctors:

  • Are U.S. trained in Emergency or Family Medicine, and are Board-Certified.
  • Are trained in telemedicine and exclusive to SwiftMD in telemedicine.
  • Are experienced at diagnosing a range of illnesses and injuries.
  • Have a minimum of ten years experience practicing medicine.

FAQs

What is covered under the cost of a group plan?

Plans are customized for each company, and costs vary according to the number of members and the level of member benefit covered.

In addition to 24/7 access to consults with U.S. trained physicians, membership fees include access to our online database, members' patient health records, and other member tools and services.

Will my employees like SwiftMD?

Yes. With SwiftMD employees enjoy greater convenience, better access to care and more control over their healthcare dollars. What's not to like? Employees receive a membership card and a welcome letter to introduce the advantages of SwiftMD and get started using the service.

What kinds of businesses benefit from SwiftMD?

Most businesses of any size in any industry can benefit from a SwiftMD plan. It doesn't matter if you currently self-administer, offer a traditional indemnity plan or don't offer health benefits of any kind. We can show you how to provide an affordable, effective benefit that your employees will love.

Does SwiftMD work with my existing healthcare plan?

Yes. SwiftMD is not health insurance, nor merely an advice line. It's a supplemental health benefit that provides convenient access to non-emergency medical care. SwiftMD complements whatever insurance plan you offer, or provides a high-value, stand-alone benefit.

Will my company save money?

Because SwiftMD is flexible and provides cost containment on the care delivery side, most companies experience significant savings. Combining SwiftMD with a High-Deductible Health Plan, or in addition to a self-insured plan, can result in significant savings.

What are the benefits of the SwiftMD electronic medical record?

Our Electronic Medical Record allows us to track and store information about patients' medical history for quality and continuity of care. Also, members can access their SwiftMD Personal Health Record any time by logging into the SwiftMD member portal. Members can also download and print their visit notes to share with their primary care physician or specialist doctors. 

How do I know SwiftMD doctors are good doctors?

SwiftMD doctors are U.S. trained, board-certified Emergency and Family Medicine specialists. Our doctors are exclusive to SwiftMD in telemedicine, which allows us to provide more consistent, quality care for common illnesses. They are carefully screened to ensure their excellence as intelligent, sympathetic, and safe providers. We believe our doctors are the best you'll find in any telemedicine company.

How do SwiftMD doctors diagnose by phone or videoconference?

Diagnosing most conditions depends on a carefully crafted interview process in which a physician applies a set of logic-driven questions to determine the cause of a problem. This careful process narrows the cause down to the most likely diagnosis. When appropriate our doctors will refer to a Primary Care Physician, specialist, or even a hospital Emergency Department for in person care.

Can all of my employees and their families participate?

We let you set the rules of eligibility for your employees' participation in SwiftMD. Most companies include all employees and their family members who are covered under company health plans. Some also offer SwiftMD to all benefits-eligible employees, and even to all employees including part-timers who may not be covered under a company health plan. SwiftMD is an affordable benefit that all employees will value and appreciate.

Can my employees get prescriptions and refills through SwiftMD?

SwiftMD doctors can order prescriptions when they provide a consult and determine that a medication is indicated for treatment. SwiftMD does not provide routine prescription refills, but can provide stop-gap refills for employees who are traveling or can't get in to see their regular doctors for a few weeks. 

When a doctor determines a prescription is indicated, it is sent to the employee's preferred local pharmacy for convenient pick-up. However, SwiftMD physicians may not prescribe controlled substances, including narcotics, the sleep aids Ambien or Restoril, benzodiazepines, medications prescribed for weight loss, erectile dysfunction, or psychiatric medications (including refills) such as SSRIs, tricyclics, and antipsychotics.

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