What if I miss the doctors callback?
How do I cancel or reschedule an appointment?
How do I set up an appointment?
Can my spouse and I both make appointments for our children?
Consultations with a Doctor
Is the service safe for my children?
I need clarification about what the SwiftMD doctor told me.
Can I talk to the same doctor again about my condition?
How do I know if telemedicine is right for my condition?
Login help and managing my user profile
How do I change my security question, username, or password?
I forget my username or password.
How do I login to SwiftMD?
My Medical Records
Can I give my SwiftMD record to my other doctors?
How do I enter my medical history?
How do I review the appointment notes from the SwiftMD doctor?
Why can’t I view my spouse’s record?
Managing my SwiftMD membership
What family members are eligible to join my membership?
How do I add my other family members?